Privacy Policy

​

RemoteLink Pty Ltd

Effective Date: [Insert Date]

RemoteLink Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Information We Collect

We may collect personal information including, but not limited to:

• Name, company name, and job title

• Contact details (email address, phone number, address)

• Business information related to services we provide

• Technical data (IP address, device type, browser information)

• Any other information you provide when contacting us or using our services

 

2. How We Collect Information

We collect information in a variety of ways, including:

• When you contact us via our website, email, or phone

• When you engage our IT services

• Through website forms or enquiries

• Through cookies and analytics tools when you visit our website

​

3. How We Use Your Information

We use your information to:

• Provide and manage our IT services

• Communicate with you regarding enquiries or support

• Improve our services and customer experience

• Send important updates or service-related communications

• Comply with legal obligations

 

4. Disclosure of Information

We may share your information with:

• Our employees and contractors who need access to provide services

• Third-party service providers (e.g., cloud hosting, software platforms)

• Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

 

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no data transmission over the internet can be guaranteed as completely secure.

 

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Understand website usage

• Improve user experience

• Monitor performance

You can disable cookies through your browser settings if you prefer.

 

7. Access and Correction

You have the right to:

• Request access to your personal information

• Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

RemoteLink Pty Ltd
📍 Parramatta, NSW, Australia
📞 02 9063 9533
📧 info@remotelink.com.au